Your ERP knows. It just doesn't act.
A half-day working session for Dynamics 365 customers, hosted by Intwo with Microsoft. You watch live agents working inside the system, then watch Intwo build one to a real request from the room, and use the result yourself.
The premise
Every vendor in the market is running an AI event this quarter. Almost nobody in the room has seen an AI agent built or customized in front of them. This session closes that gap. You spend three hours with agents running live inside Dynamics 365, working on processes you recognise from your own business, and then watch Intwo's team customize one to a real request from the room, live.
The session opens on a problem rather than on Intwo: the ERP holds the data, the signals were there for months, and nothing happened. It closes with each guest naming the one process in their own business they would hand to an agent tomorrow.
The data was in the system for months. Nothing acted on it.
What can an agent actually do inside Dynamics 365 today, as against what the market claims?
Where does the efficiency come from when a business adds agents to a system it already owns?
Where is Microsoft taking Dynamics 365 and agents over the next eighteen months?
Which single process in your business would deliver the most from an agent, and what would it take to get there?
Why attend
Live agents demonstrated start to finish on content reskinned to the companies in the room, a joint Intwo and Microsoft view of where the platform is heading, and a live segment in which Intwo customizes a working agent to a real request from the room while you interact with the result. You leave with a clear view of what agents can do on the platform you already run, a sense of how quickly Intwo can build for you, and a named process to take forward.
A working understanding of what agents do inside Dynamics 365 today, seen live rather than described.
Four to five agents demonstrated as business problem, agent working, result in the system, all reskinned to the companies in the room.
You name the process you would automate first, and leave with the offer of a 90-minute discovery session on it.
The five acts
10:30 – 14:15 GST · Thursday 8 October 2026. Three and a half hours door to door, three hours of programme, with the working lunch served at the table from Act 3. Intwo's own introduction sits at the end, not the start.
11:10
Real examples of businesses transformed by AI, and where the efficiency came from. What if your ERP could act before your people knew there was a problem? Automation is added in pieces alongside the ERP, starting now.
Pawan Poojari
11:30
The direction of travel on agents in the Microsoft stack, from Microsoft.
Khurram Zaki, Microsoft
11:45
Four to five agents, each shown as business problem, agent working, result in the system. Demo content reskinned to the companies in the room. Working lunch is served from here. Poll midway: which of these would you want first?
Pawan Poojari · Harris Muhammed · Ritesh Kumar Singh
13:00
A real requirement is taken from the room, and Intwo's team customizes the agent to it live, in plain language, in front of everyone. You then message the finished agent from your own phone while its work is projected on the main screen.
Harris Muhammed · Pawan Poojari
13:35
Final poll: what is the one process in your business you would hand to an agent tomorrow? Answers appear on screen unattributed, and the room discusses three or four of them live.
Anilesh Kumar · Oommen P Oommen
Act 4 · 13:00
A real requirement is taken from the room, in your own words. Intwo's team customizes a working agent to it in front of everyone. You then use the result yourself, from your own phone.
A real requirement is taken from the room, in your own words, and Intwo's team customizes the agent to it live, in front of everyone. Ninety seconds, start to finish.
You leave having used one yourself.
On the floor
Microsoft hosts this session with Intwo. Khurram Zaki is on the floor for the day and takes Act 2, on where Microsoft is taking Dynamics 365 and agents over the next eighteen months.
Product Strategy & Commercial Lead, Business Applications, Dynamics 365 and AI-driven ERP, CEMA
Microsoft
Who's in the room
CIOs, CFOs, Heads of IT, Finance Directors and COOs from organisations running Dynamics 365 Finance & Operations or Customer Engagement. All industries: finance, procure-to-pay and supply chain processes are common enough to carry a mixed room.
The questions in this form tailor the session to your environment. Your answers set the mix of agents demonstrated on the day.
The convener
Intwo is a Microsoft Solutions Partner and Inner Circle for Microsoft Dynamics member, working with midmarket organisations across the GCC, MEA and Europe on cloud, data, AI and Dynamics 365 solutions. Intwo helps businesses modernise operations and turn digital investment into measurable business advantage.
